Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of the_onion_ hunter

the_onion_ hunter

September 11, 2024

1  out of  5
rating by the_onion_ hunter
"i was charged for my ex wives insurance for six months after it automatically renewed and tied our accounts together. i brittani morris about this and was told i cannot get a refund until my ex pays her bill. brittani morris notarized the divorce papers. the insurance renewal does not require me to do anything as long as nothing changed. true i did not notice this for six months but that does not change the fact that i paid my bill and was charged for another. needless to say i will be changing providers."
We responded:
"Thank you so much for taking the time to leave us a review! We appreciate your business!"
Profile photo of Cole Davis

Cole Davis

September 9, 2024

5  out of  5
rating by Cole Davis
"Grayson helped us out tremendously, cut our auto insurance basically in half. Would highly recommend to anyone looking for an easy switch to save more money. Will never be using progressive again. Thanks Grayson."
We responded:
"How kind of you to take the time to leave us a review! Thank you, Cole. We do appreciate you and Taylor trusting Grayson to handle your insurance. "
Profile photo of Kassie Luster

Kassie Luster

September 4, 2024

5  out of  5
rating by Kassie Luster
"We switched to Brittani Morris State Farm a while back and absolutely love the whole team. Everyone at the office is so sweet and helpful. Grayson has helped us, our needs for insurance and saved us lots of money. She is very professional and personable. I also had the pleasure of working with Tyler today. I needed to add another vehicle and driver to our policy. He help get that done and was very professional. He was amazing and got the job done fast. I would highly recommend Brittani and her staff to anyone. She has done a wonderful job with her staff, they are all just amazing!"
We responded:
"Wow Kassie, thank you SO much for taking the time to leave a review. You have no idea how much it means to us. Thank you for your loyalty and always being such a pleasure to work with!"
Profile photo of cody greer

cody greer

September 4, 2024

5  out of  5
rating by cody greer
"Brittani provided exceptional service with my automotive claim. She was professional, responsive, and made the entire process smooth and stress-free. Highly recommend her for all your insurance needs! Her staff is also super helpful. My wife and I are definitely lifetime customers."
We responded:
"Thank you, Cody! I appreciate you taking the time to leave a review. We are so thankful to have you and India as clients!"
Profile photo of Christopher Garza

Christopher Garza

August 29, 2024

5  out of  5
rating by Christopher Garza
"Great service and great staff. I had an issue with my renters insurance and needed assistance after hours on a weekend. Even though Brittani was on a vacation, she called me back and got the information I needed. Thank you for all you do. :). A+ service."
We responded:
"Thank you so much for taking the time to leave a review, Chris! I so appreciate your business throughout these years!"
Profile photo of Shannon C

Shannon C

July 2, 2024

5  out of  5
rating by Shannon C
"The kindest insurance agents ever! The entire team was super helpful and sweet! They made sure I had the best policy and price on the market! I would highly recommend them to everyone."
We responded:
"Thank you so much, Shannon! We appreciate you taking the time to leave us a review. We are so glad to help!"
Profile photo of Thomas Ingle

Thomas Ingle

June 11, 2024

5  out of  5
rating by Thomas Ingle
"My old Insurance company decided not to renew my policy. I have only been with them for 27 years but I had 4 accidents in 5 years so they decided they would not renew it. I checked with with Brittany Stapleton's office and actually got a policy that matches my old policy for less money. The people in the office were all great. I worked with Tyler and he was very helpful. So long USAA."
We responded:
"Thank you for stopping in today, Mr. Tom! I am so glad Tyler was able to help you and we appreciate you giving us the opportunity to earn your business!"
Profile photo of Courtney Shields

Courtney Shields

May 31, 2024

5  out of  5
rating by Courtney Shields
"Brittani and her staff are the friendliest! My favorite thing about having Brittani as an agent is how accessible she always is and how eager she is to help answer any questions I may have. The best in the business!"
We responded:
"Wow this was so kind. You’re kind of one of my fav clients. "
Profile photo of Larry Keene

Larry Keene

May 31, 2024

5  out of  5
rating by Larry Keene
"Love Brittani, here service is top notch, always responds quickly and handles any of my crazy request."
We responded:
"You’re the best! Thanks for your loyalty to my agency!"
Profile photo of Fred Steck

Fred Steck

May 17, 2024

5  out of  5
rating by Fred Steck
"Worked with Grayson. Very knowledgeable, pleasant and efficient. Had things wrapped up and insurance switched and new temp cards in no time!"
We responded:
"Thanks so much for the review, Fred! We are so glad to have you in Alabama. I’m happy to hear Grayson was able to take care of you guys!"
Profile photo of Liz Mcdaniel

Liz Mcdaniel

May 14, 2024

5  out of  5
rating by Liz Mcdaniel
"Grayson always answered my texts, phone calls, and emails. She never got frustrated and she did what she said she would do. She is amazing."
We responded:
"Thank you so much for taking the time to leave a review, Liz! I’m so glad Grayson was able to help you!"
Profile photo of Brittany Holcomb

Brittany Holcomb

May 7, 2024

5  out of  5
rating by Brittany Holcomb
"Tyler was amazing!! He answered every question I had and also helped me find the best policy to suit my needs. I definitely give him 5 stars"
We responded:
"Thank you so much for taking the time to leave a review. We appreciate you giving us the opportunity to earn your business!"
Profile photo of Kayla Baise

Kayla Baise

May 6, 2024

5  out of  5
rating by Kayla Baise
"Brittani is THE BEST. I work at a car dealership and have had my fair share in experiences with insurance agents. Brittani and her team are so helpful and knowledgeable. They were able to get my vehicle insurance and life insurance, for less than what I was paying before. I will be recommending her to all of my clients as my go to girl! Thanks again, for all of your help. You’ve got a lifelong customer in me."
We responded:
"You’re so sweet. Thank you so much, Kayla! I really appreciate you guys trusting me with your insurance!"
Profile photo of Nita Morris

Nita Morris

May 6, 2024

5  out of  5
rating by Nita Morris
"I worked with Tyler Jones on swapping my homeowner's insurance and my car insurance. He was very helpful and made the transition very easy. Definitely going to stay a customer."
We responded:
"Thank you so much, Nita! We appreciate you giving Tyler the opportunity to earn your business!"
Profile photo of costa tsoutsikos

costa tsoutsikos

March 10, 2024

5  out of  5
rating by costa tsoutsikos
"Brittani was extremely helpful and caring after the passing of my Mother. I would highly recommend her professional services and cannot speak highly enough of her as a person. Thank you to Brittani and her team for all their help."
We responded:
"Thank you so much for taking the time to leave a review, Costa. Your Mom would have been proud of how well you’ve handled everything. Thinking of you!"
Profile photo of Tiffany Collum

Tiffany Collum

February 22, 2024

5  out of  5
rating by Tiffany Collum
"Greyson was great and helpful and will recommend anyone going to Brittani Morris!! ❤️☺️"
We responded:
"Thank you, Tiffany! We appreciate your loyalty!"
Profile photo of Doris Jasso

Doris Jasso

February 7, 2024

5  out of  5
rating by Doris Jasso
"Grayson has been absolutely amazing since day one! Professional, friendly and super helpful. We pay for insurance hoping never to use it. The transfer to State Farm was seamless and when our son was in a car accident, she was very caring and made everything so easy for us. We are so grateful for her."
We responded:
"Thank you so much for taking the time to leave a review, Doris. I’m so sorry to hear about your son’s accident as I know how scary it can be but I’m so glad Grayson made sure you were taken care of!"
Profile photo of Celeste Posey

Celeste Posey

January 23, 2024

5  out of  5
rating by Celeste Posey
"Brittani and her team are fantastic! We have been with them for a couple of years now and they are always there when we need to add to our policies, have questions, or even file a claim. Amazing customer service and very professional!! Brittani also saved us a ton of money when we switched over from our previous insurance company. Nothing but great things to say!!"
We responded:
"Thank you so much, Celeste! We appreciate you and Wesley and your loyalty to our office!"
Profile photo of Marcia Bozeman

Marcia Bozeman

January 22, 2024

5  out of  5
rating by Marcia Bozeman
"Grayson is the best. She walked me through the process and answered my questions with knowledge and confidence while being friendly. I highly recommend this agency and ask for Grayson. My father uses them and he took me to their office. I’m so glad he did. One of the things I noticed was that they treated me like people should treat someone. With personal respect and courtesy. You’re appreciated. The way businesses treated you back when."
We responded:
"This was such a thoughtful review and we appreciate you taking the time to leave this for us. We are very thankful to have your business as well as your Father. It’s people like you all who make our profession so enjoyable! "
Profile photo of Pham To Anh

Pham To Anh

November 8, 2023

5  out of  5
rating by Pham To Anh
"Brittani and Grayson are very professional and always helpful. Excellent!"
We responded:
"You are the sweetest. Thank you so much for leaving a review. We appreciate you guys!"
Profile photo of Janet Davis

Janet Davis

October 30, 2023

5  out of  5
rating by Janet Davis
"Such great girls to work with. Always so pleasant. I am 91 years old and they treat me with such patience. They may have to repeat things to me more than once, but their tone nor attitude never change. I love them all! jd"
We responded:
"Ms. Janet, thank you so much for taking the time to leave us a review! You know we appreciate you and are always more than happy to assist you!"
Profile photo of Erin McMahan

Erin McMahan

October 9, 2023

5  out of  5
rating by Erin McMahan
"I’ve received great service here after I was in a wreck! They helped me get the claim started so I didn’t have to worry about it."
We responded:
"Thank you for taking the time to leave a review, Erin! We appreciate you trusting us and are so glad to have you! Hope your claim is resolved quickly. "
Profile photo of Shaela Wise

Shaela Wise

August 7, 2023

5  out of  5
rating by Shaela Wise
"The team at this office has been so wonderful to my family! I have been able to email them any day or time and I always get a quick response! Always so friendly and welcoming. I cannot say enough about this team and how they go above and beyond for their clients."
We responded:
"Thank you so much for taking the time to leave a review, Shaela. You were one of my clients from the beginning and I appreciate you and your family so much!"
Profile photo of Hollie Brown

Hollie Brown

August 2, 2023

5  out of  5
rating by Hollie Brown
"Today I made the switch from Allstate to State Farm with Brittani Morris as my agent. Grayson Mckinney helped me every step of the way. She is very knowledgeable and took a personal interest in getting to know me and my needs for insurance. She is very professional and also personable. She was able to crunch numbers during comparison and I now will be paying much less for my car insurance. I highly recommend Brittani as an agent as she has obviously done a wonderful job training her staff."
We responded:
"Thank you so much for taking time to leave us a review, Hollie! We so appreciate your business & friendship. Look forward to serving you for many years!"
Profile photo of Mollie Brown

Mollie Brown

August 1, 2023

5  out of  5
rating by Mollie Brown
"I worked with Grayson getting quotes and questions answered for auto and home insurance. Grayson was professional and prompt to answer my many questions. She is very knowledgeable about coverage and benefits State Farm offers. I was shocked that State Farm was the most competitive of carriers I shopped. I am very happy with my policies and premiums!"
We responded:
"Thank you for giving us the opportunity to earn your business, Mrs. Mollie. Grayson enjoyed working with you!"